ITIL® Foundation (Version 5) Bridge
Already certified in ITIL® 4?
Upgrade to ITIL® Foundation (Version 5) in just one day.
This focused Bridge course delivers only what’s changed, helping you stay current without sitting through content you already know.
ITIL® Foundation (Version 5) Bridge Overview
The ITIL® Foundation (Version 5) Bridge course is designed specifically for professionals who already hold the ITIL® 4 Foundation certification and want to stay current with the latest evolution of the framework.
Rather than repeating existing concepts, this 1-day course focuses exclusively on what has changed in ITIL® (Version 5), including updates to terminology, structure, and the broader shift toward digital, product-centric, and AI-enabled service management.
Participants will gain a clear understanding of how ITIL® (Version 5) builds on existing knowledge while introducing new approaches to value creation, collaboration, and performance in modern organizations.
This course is ideal for professionals who want a fast, efficient upgrade path, without unnecessary repetition, while maintaining credibility in an evolving IT service management landscape.
Course Details
- Course Length: 1 Days
- Delivery Format: Live Online Instructor-Led
- Prerequisites: ITIL® 4 Foundation certification (or equivalent)
What’s Included
- Official course materials aligned to ITIL (Version 5)
- Exam voucher
- Post-course support guidance
- Course Content
- Key Terms
- Section Reviews
- Course Syllabus
- Sample Exam
Examination
- The ITIL® Foundation (Version 5) Bridge exam is included in the cost of this course.
- This certification validates your understanding of the updates and enhancements introduced in ITIL® (Version 5), building on your existing ITIL® 4 knowledge.
- The exam consists of 20 multiple-choice questions.
- A passing score is 13/20 (65%).
- Students will have 30 minutes to complete the exam.
- The exam is closed book.
- An exam review is included as part of the course.
- Exams are administered online via voucher and require a webcam.
Who Should Attend:
- ITIL 4 Foundation certificate holders seeking to update to ITIL (Version 5)
- IT service management professionals aiming to stay current with industry best practices
This course focuses exclusively on what has changed in ITIL® (Version 5), providing a fast and efficient upgrade from ITIL® 4 Foundation. No repetition, no unnecessary theory—just the updates, enhancements, and practical implications you need to stay current.
- Overview of ITIL® (Version 5) and its evolution from ITIL® 4
- Key updates to terminology, structure, and framework components
- Refinements to value creation and stakeholder-focused outcomes
- Shift toward product-centric and digital-first operating models
- Introduction to AI-native service management concepts
- Managing complexity in modern, AI-enabled environments
- Updates to the digital product and service lifecycle
- Practical application of ITIL® (Version 5) in real-world scenarios
- Overview of the updated ITIL® qualification scheme and progression paths
Upcoming Courses
Course Format & Indicators
- Live Online – Real-time training with a live instructor
- GTR – Guaranteed to Run
- Exam Incl. – Certification exam voucher included
Prerequisites / Requirements
This course is intended for individuals who already hold an ITIL® 4 Foundation certification.
Holders of higher-level ITIL® 4 certifications (such as Managing Professional or Strategic Leader modules) are also eligible, as these build on the ITIL® 4 Foundation level.
Please note that standalone modules such as Sustainability in Digital & IT and Acquiring & Managing Cloud Services do not replace ITIL® 4 Foundation and therefore do not meet the prerequisite on their own.
Booking, Terms, and Policies
- Guaranteed to Run (GTR) – this course will not be cancelled
- Exam Included
- Success Guarantee
- Cancellation and Reschedule Policy
- Refund Policy
- Attendance Requirements
Related Course(s)
- Insert list with hyperlinks to the other course pages
ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
Common search terms
- ITIL Foundation Bridge
- ITIL 4 to ITIL 5 Bridge
- ITIL Version 5 Bridge
- ITIL Transition to Version 5